Bristol

Administration

£31,000 per annum

The Burren

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Business Administrator

About The Role

Cornerstone Healthcare are looking for a highly organised and proactive Business Administrator to join our team at The Burren. This is a pivotal role supporting the smooth running of our service, working closely with management, clinical teams, HR, and external stakeholders.

You will be at the heart of the operation, coordinating administrative processes, supporting staffing and compliance, and ensuring everything runs efficiently behind the scenes.

The Burren is a brand-new purpose-built service location South Bristol, providing high quality care & supporting residents with varying complex neurological, mental health & dementia care needs provided in a comfortable and safe living environment. Our approach focuses on individualised care, considering the whole persons unique strengths and challenges, rather than just the diagnosis.

What hours will you work?

Monday to Friday - 9am - 5pm

40 hours per week

This role is an office based role and requires on-site precence.

What You’ll Bring

Essential Skills & Experience

Previous experience in an administrative or business support role (2 year's minimum)
Confident using IT systems, databases, and rota/planning systems
Strong organisational and time management skills
Excellent attention to detail and accuracy
Confident communication skills, both written and verbal
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience managing rotas or scheduling workloads
Ability to handle confidential information with discretion
Comfortable working in a fast-paced environment and managing multiple tasks

Desirable

Experience within healthcare, social care, or another regulated environment
Knowledge of HR processes (e.g. onboarding, absence management, training records)
Experience with audits, compliance tracking, or KPI reporting
Familiarity with roster/planning systems
Understanding of CQC or similar regulatory standards

What You’ll Be Doing

As a Business Administrator, you will:

Manage and maintain accurate administrative records, including filing and document management
Support onboarding processes for residents/clients and new staff
Coordinate and manage staff rotas, including shift changes, leave requests, and agency bookings
Liaise with internal teams and external professionals (e.g. GPs, social workers, agencies)
Prepare reports, spreadsheets, and KPI data for management
Support HR administration, including personnel files, absence tracking, and training records
Assist with audit processes, ensuring documentation is completed and tracked on time
Raise purchase orders and manage supplies for the service
Provide reception cover and act as a first point of contact when required
Take meeting minutes and follow up on actions
Ensure compliance with regulatory standards (e.g. CQC) and GDPR

About you

You’ll be:

Professional, approachable, and reliable
Highly organised and proactive
A strong team player who can also work independently
Flexible and adaptable to changing priorities
Solutions-focused with a positive, can-do attitude

Benefits package worth up to £5,000 (T&C's apply)

Pension scheme
Enhanced DBS fully covered by us and automatically added to the update service
Specialist training, beyond the mandatory training requirements
Paid for e-learning training
Reward and recognition through vouchers and cash incentives for Christmas and long service
Refer a friend scheme – up to £1,000 (depending on role)
Paid for company events
Cycle to work scheme
Healthcare cash plan worth up to £700* including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents
Access to Blue Light card - over 13,000 discount

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About Us

Cornerstone Healthcare Group are a multi award-winning, sector leader with an innovative approach to complex care

Cornerstone specialise in supporting adults of all ages with complex neurological, physical, and mental health needs.

Residents are typically living with neurological degenerative conditions, such as dementia with an underlying mental health condition, and as such are vulnerable and at times prone to challenging behaviours associated with complex conditions. Many have been unable to stay in other settings because their needs have been deemed too high or too challenging.

Operating well-established homes in Waterlooville and Curdridge in Hampshire and Mytchett in Surrey, as well as a new state-of-the-art ‘eco’ home in Bristol, the Group has built a reputation for delivering consistently high standards of care, focusing on the individual journey of each resident.

At Cornerstone, the expert clinical care skills and approach of the team mean that people with the most complex needs can find a place to call home.

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