Service Administrator

Our 99-bed home is made up of six specialised units, each providing exceptional, person-centred care for individuals with complex needs. It’s a lively and welcoming environment where no two days are the same, and every member of the team plays a key part in making it feel like home.

What You’ll Bring

• At least 2 years’ experience in an administrative role
• Strong communication skills (both written and verbal)
• Experience producing data for management reports
• Confident using Microsoft Office and IT systems
• Excellent organisation and communication skills
• Able to manage competing priorities and work independently or as part of a team
• A strong eye for detail and a proactive approach
• Experience in the healthcare sector (desirable)

Your Working Pattern

• Monday to Friday, 9:00 AM – 5:00 PM (40 hours/week)
• Flexibility required for occasional out-of-hours meetings (e.g., night staff), with time off in lieu provided

What You’ll Be Doing

No two days are quite the same, but your main responsibilities will include:

• Managing staff rotas to ensure appropriate cover
• Preparing care files for new residents
• Maintaining and archiving clinical records
• Producing KPI and management reports
• Ordering clinical supplies as required
• Supporting HR with sickness meetings and supervision records
• Liaising with external health professionals and internal teams
• Providing minute-taking support during clinical reviews
• General admin tasks such as filing, photocopying, and purchase orders
• Always maintaining compliance with CQC standards

Benefits package worth up to £5,000 (T&C's apply)

• Refer a friend scheme – earn up to £1,000
• Cycle to Work scheme
• Healthcare cash plan worth up to £700 – includes dental, optical and 24/7 mental health support
• Enhanced DBS fully covered by us and automatically added to the update service
• Free uniform laundered for you on site ready for your next shift
• Subsidised lunch on site
• Recognition and rewards – vouchers, cash bonuses, and long service treats
• Access to the Blue Light Card – over 13,000 discounts
• And much more! 

Why Join Us?

At Cornerstone Healthcare, you’ll be part of a team that genuinely cares - about our residents, our standards, and one another. We’re proud of our reputation for excellence, and even prouder of the people who make it possible.

If you’re someone who brings organisation, initiative, and pride to everything you do, we’d love to hear from you.

Apply today and become part of something special at South Africa Lodge!

Cornerstone Healthcare Group are a multi award-winning, sector leader with an innovative approach to complex care

Cornerstone specialise in supporting adults of all ages with complex neurological, physical, and mental health needs.  

Residents are typically living with neurological degenerative conditions, such as dementia with an underlying mental health condition, and as such are vulnerable and at times prone to challenging behaviours associated with complex conditions.  Many have been unable to stay in other settings because their needs have been deemed too high or too challenging.  

Operating well-established homes in Waterlooville and Curdridge in Hampshire and Mytchett in Surrey, as well as a new state-of-the-art ‘eco’ home in Bristol, the Group has built a reputation for delivering consistently high standards of care, focusing on the individual journey of each resident.

At Cornerstone, the expert clinical care skills and approach of the team mean that people with the most complex needs can find a place to call home.