We are looking for a Learning and Development Manager experienced in the Healthcare sector to be responsible for an efficient and effective learning and development provision across the Company. Ensuring that the learning and development functions operate effectively on a day-to-day basis through effective management of resources and learning and development systems. To also be responsible for the development and implementation of strategic objectives, providing feedback to ensure compliance and continuous development. Engage collaboratively with managers to achieve learning and development performance to meet regulatory and mandatory requirements.
What do you need?
- Full UK Drivers Licence and access to own car (you will be based at Head Office but will be expected to travel to all services if required)
- Experience of working in Health & Social Care with knowledge of regulatory and legislative requirements (Essential)
- Relevant L&D qualification or proven equivalent experience
- Management experience with overarching responsibility for own department
- Experience of leading on projects and delivering on implementation
- Substantial experience of working within a learning and development environment
Skills required
- IT literate in Microsoft Office packages
- Ability to work effectively as part of a team
- Ability to communicate effectively verbally and in writing at all levels
- Experience of advising managers and employees on a range of learning and development resources related matters
- Sound working knowledge of office procedures
What hours will you work?
Monday to Friday 09:00 - 17:00 (40 hours per week)
What will you be doing?
- Responsible for the production of the annual Company training calendars. Identifying learning and development needs to meet regulatory requirements, through business planning, appraisal schemes and in line with budgetary constraints. Working closely with managers to solve specific training on an ad hoc basis, either on a one-to-one basis or in group training.
- Provide advice and guidance to managers on learning and development needs and regulatory requirements.
- Responsible for identifying, developing and facilitating appropriate learning and development solutions to address organisational needs and meet the needs of the business and carrying out annual training needs analysis.
- Oversee the Apprenticeship Levy to ensure we fully utilise it and manage the relationship with the learning provider. Manage effective communication between the learning provider, learners and managers to ensure completion targets are achieved.
- Working in close collaboration with the wider group to ensure the leadership development programme(s) meets the current and future needs of the business.
- Commission cost effective methods of learning and development delivery to meet regulatory requirements and the needs of the Company.
- To develop and maintain collaborative and productive relationships with Managers, colleagues and peers, establishing professional credibility.
- Appoint, quality assure and manage contracts with external consultant trainers and training providers.
- Liaise with external venues and hotels to source and commission appropriate cost-effective training venues and accommodation within budgetary constraints
- Responsible for establishing, promoting and maintaining good working relationships with all external consultants, venue and accommodation providers and colleges. Establish a positive local relationship with sector specific bodies such as Skills for Care.
- Monitor each services compliance with mandatory training, identifying individual employee requirements. Provide regular reports to all managers highlighting compliancy requirements and action required. Report on a monthly basis on mandatory training and qualifications to the Senior Management Group.
- To line manage the training officer, NAPPI trainer and Learning & Development Assistant allocating and overseeing workloads and conducting supervisions and appraisals. Ensuring maintenance of comprehensive learning and development training records in accordance with the Company training records system.
- Issue and monitor training deductions in line with the Company training policy, ensuring that correct fees are applied in conjunction with Payroll.
- Responsible for designing, updating and monitoring of induction materials in all areas of the business.
- To maintain and update computerised learning and development information systems ensuring the accurate recording of employee and establishment information.
- To produce and update policies and procedures in line with legislative changes
- Produce, design and develop training materials for in-house courses. Contribute to programme design and construction in liaison with consultant trainers to achieve a blended approach to learning.
- Manage the evaluation of all learning and development activities to ensure return on investment. Evaluating the impact on staff knowledge and practice following learning and development delivery. Amending and revising learning and development programmes as necessary, to adapt to changes occurring in the work environment and ensuring continuous improvement.
- Manage and be accountable for the corporate training budget for all learning activity, materials and ad hoc requirements.
Benefits Package worth up to £5,000
- Enhanced rate for overtime
- Pension scheme
- Enhanced DBS fully covered by us and automatically added to the update service
- Specialist training, beyond the mandatory training requirements
- Paid for e-learning training
- Reward and recognition through vouchers and cash incentives for Christmas and long service
- Refer a friend scheme – up to £1,000 (depending on role)
- Paid for company events
- Cycle to work scheme
- Healthcare cash plan worth up to £700* including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents
- Access to Blue Light card - over 13,000 discounts
- Management Incentive Scheme
*Subject to terms and conditions